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Terms of Service

Kausar Hosting is a leading web service provider in India, offering the best services at reasonable and attractive rates. The use of services from Kausar Hosting constitutes the following agreement.


- Setting up Account: After we receive the payment and our sales department verifies it, we would set up your account. You are required to provide us with a valid email ID which works normally. We use your primary email ID to contact you whenever there is a need. It is exclusively your responsibility to keep your email ID up to date. Before an account is activated, we reserve the right to verify the client's details. If you provide false information of any type like phone number or other contact details, your account is liable of termination and in such cases also no refund is made.


- Transfers:We put our best possible efforts to transfer your site from old host to our servers, but there is no guarantee of an account transfer. Each hosting account is configured differently and some hosting platforms stores and saves data in an incompatible format and therefore in some cases, some / all data transfer is very difficult.


- Content: All services provided by Kausar Hosting may only be used for lawful purposes. All disputes are subject to J & K jurisdiction only. The customer agrees to hold Kausar Hosting harmless from any claims resulting from the use of our services and products. Customers are also prohibited from running and using Bulk Emailing, Unsolicited Emailing, Newsgroup Spamming, Illegal Content, Pornographic Content, Copyright Infringement, Trademark Infringement, Pirated Softwares, Warez, Cracks, and Software Serial Numbers.


It is strictly prohibited to use a shared account as a backup device except one cPanel backup of the same account. Materials that are unacceptable on our servers include:- Topsites- RC Scripts/Bots- Proxy Scripts/Anonymizers- Pirated Software/Warez- Image Hosting Scripts (similar to Photobucket or Tinypic)- AutoSurf Sites/PTC/PTS/PPC sites- IP Scanners- Bruteforce Programs/Scripts/Applications- Mail Bombers/Spam Scripts- Banner-Ad services (commercial banner ad rotation)- File Dump/Mirror Scripts (similar to rapidshare)- Commercial Audio Streaming (more than one or two streams)- Escrow/Bank Debentures- High-Yield Interest Programs (HYIP) or Related Sites- Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)- Sale of any controlled substance without prior proof of appropriate permit(s)- Prime Banks Programs- Lottery Sites- MUDs/RPGs/PPBGs- Hateful/Racist/Harassment oriented sites- Hacker focused sites/archives/programs- Sites promoting illegal activities- Forums and/or websites that distribute or link to warez/pirated/illegal content- Bank Debentures/Bank Debenture Trading Programs- Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)- Mailer Pro


Kausar Hosting services are provided only to authorized customers.


We reserve the rights to deny our services any time to anyone. Any material that is illegal or threatening or violates our terms of service would be deleted from our servers with or without notice. The payments received from the violating parties in such cases are also non-refundable. Failure to respond to an email from our abuse department within a period of maximum 48 hours may result in the account suspension or termination without notice.


Child pornography or any material related to it is strictly prohibited and may result in account suspension without notice. For direct customers, the accounts will be terminated and case referred to law enforcing agency without any prior notice.


It is your responsibility to install secure scripts and you keep user name and password confidential. For security reasons you are advised to change your password every 15 days and do not divulge this information to anyone. If you require providing any login information to the staff of Kausar Hosting, we request you to change it immediately after the needful is done.


- Spam Policy: Unsolicited commercial emails (spam) are not allowed and may result in immediate termination of your account without any notice. We follow a zero tolerance spam policy.


Any account which results in our IP space being blacklisted will be suspended and/or terminated without notice. Kausar Hosting own the sole rights to charge the user of the account (used for any spam email) charges (at the discretion of Kausar Hosting) to be incurred for blacklist removal.


- Payment Information / Price Change: You agree to make payments offline or online whatever you like for any services well in advance before you get the services from Kausar Hosting. You also agree to write to us for cancellation of any services which otherwise would be billed on a regular basis. We also own the sole rights to change the monthly or annual payment amount or any other charges for any of our services at any time without any notice.


- Backups and Data Loss: Customers are advised to take their own data backups in order to ensure that they have easy access to their data in case we have a hard drive failure. Although such things seldom happen, but sometimes are inevitable. We recommend to all our clients to take regular backups for all their important files and data. Kausar Hosting is not responsible for loss of any files or data stored on our servers.


- Refunds: We own the sole rights to stop services to anyone at any time without prior notice. Also payment once made to Kausar Hosting for any of the services / products (such as web designing) is not refundable under any circumstances. The services will also be suspended and/or terminated for using abusive languages with any of our staff member without any prior notice. The clients if deliberately waste precious time of the company staff has to pay a penalty which would to be fixed is at the sole discretion of the Kausar Hosting.


- Server Related Problems: We handle only server related problems and no other issues. Other issues are none of our business.

- Issues: An issue will be responded as per your turn in the Que. It is strictly based on come first serve first basis. You need to raise a ticket to the concerned department to resolve your issue.


- Resource Usage: User may not: a) Use 25% or more of system resources for longer than 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc. b) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD. c) Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers. d) Run any software that interfaces with an IRC (Internet Relay Chat) network. e) Run any bit torrent application, tracker, or client. You may link to legal torrents off-site, but may not host or store them on our shared servers. f) Participate in any file-sharing/peer-to-peer activities g) Run any gaming servers such as counter-strike, half-life, battlefield1942, etc h) Run cron entries with intervals of less than 15 minutes when using PHP include functions for including a local file, include the local file rather than the URL. Instead of include ("http://yourdomain.com/include.php") use include ("include.php")


- Inodes: Every account is allowed to use a maximum of 50, 000 inodes and users violating this agreement will have to face account suspension or termination without notice. To inculcate, every file such as a web page or image file constitutes one inode.


- Disk Space, Bandwidth, Email: Misuse of the allotted server space will result in account suspension or termination without notice with penalty which is at sole discretion of Kausar Hosting. Web space allotted to a client should not be used for storing data / files which are not linked with the website. Such data / files are subject to deletion which otherwise would result in account suspension or termination without notice. We allot every hosting plan a monthly bandwidth quota and once this limit reaches, we suspend your account till next month starts for new allotment of bandwidth. You have to pay extra charges for allotment of additional bandwidth in case bandwidth limit reaches before completion of any month but if you desire so or the next month quota would be normally allotted. Also for misusing any email ID, your account will be suspended or terminated without notice.


- Account Activation: We receive payment from our customers for any of the services we offer and verify the payment details manually before account activation. Usually it takes 24 hours to activate an account or register a domain. Instant domain registration or account activation we do not provide even if you pay using your credit card.


- Domain Registration: Kausar Hosting is not responsible for a domain name for which an order is placed for its registration if simultaneously same domain name is registered within the period of order activation globally somewhere else. The payment made for the same is non refundable. However, same amount can be adjusted to register other domain name by Kausar Hosting.


- Shared Accounts: Shared accounts may not sell the web space allotted in their hosting plans. This is exclusively for their personal use. Any user found doing so will have to face account suspension and /or termination without notice with penalty which is at sole discretion of Kausar Hosting.


- Divulging Information To Any Law Enforcement Agency: Kausar Hosting will reveal any or all the information of any of the clients (without consent or notification to the client) to a Law Enforcement Agency whenever a request is made for the same by any of such agencies. We render our full co-operation to such agencies.


- The Terms of Service: Kausar Hosting reserves the right to change our terms of service any time without any notice. Any client found violating our terms of service will have to face account suspension or termination without notice.

- Hacking or sending virus: Intentionally tampering (Hacking or sending virus) of our server by a client will result in account suspension or termination without notice.


- Disclaimer: Kausar Hosting is not responsible for any damages to your business by using any or all of the services and products we offer. Kausar Hosting makes no representation or warranties of any kind, expressed or implied with regard to applicability, accuracy, fitness or completeness of services we offer. This includes loss of data resulting from delays, no deliveries, wrong deliveries, and any or all interruptions in services caused by Kausar Hosting and its staff.

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